The 'My Trips' tab in the Hitchhyke app provides a detailed overview of your past rides. Use this feature to report issues, such as lost items, fare disputes, or ride concerns.
If you experience any issues during a ride, including lost items, you can report it directly in the app:
For lost items, our support team will contact the driver on your behalf rather than notifying them directly.
Submit a ticket for issues experienced during a ride.
Submit a ticket for issues experienced during a ride.
For further assistance, contact Hitchhyke Support through the app or website.
Note: Future ride communication features are not yet available but may be considered when scheduled rides are implemented.