At Hitchhyke, the safety of our passengers and drivers is our top priority. Our safety policies are designed to protect all users, maintain high service standards, and foster a secure and trustworthy ridesharing environment.

Driver Screening and Annual Police Reports

• All drivers must undergo screening and submit annual police reports.
• Drivers must have a valid driver’s license, vehicle registration, and proof of insurance.

Vehicle Inspection and Maintenance

• Drivers must ensure their vehicle is roadworthy and meets local regulatory standards.
• Hitchhyke may request updated vehicle documentation at any time.

Zero-Tolerance Drug and Alcohol Policy

• Drivers are strictly prohibited from consuming drugs or alcohol while using the platform.
• Passengers are not allowed to consume drugs or alcohol during a ride.
• Drivers may refuse service to intoxicated passengers.
• Violations may result in immediate suspension or permanent removal from Hitchhyke.

In-App Safety Features

• GPS Tracking – Every ride is tracked in real time.
• Emergency Alerts – Passengers and drivers can send emergency notifications.
• Secure Communication – Riders and drivers can communicate without sharing personal contact details.

In case of an emergency, passengers and drivers can use the in-app emergency button to alert Hitchyke's emergency team and their trusted contacts.