After each ride, you can rate your driver and provide feedback. All feedback is anonymous and is reviewed before being shared with drivers.
Your driver’s rating is visible when you request a ride, just as your rider rating is visible to drivers.
You can rate your driver on a scale of 1 to 5 stars, with 5 being the highest.
Hitchhyke App Walkthrough #5 - Trip Booking + Navigation.mp4
Rate your driver based on your overall experience during the ride.
If you have questions about the price of a ride, do not leave it in your driver feedback. Ratings are meant to reflect driver performance, not fare concerns.
Instead, submit pricing questions through the 'Report an Issue' option in your trip history.
Submit a ticket for issues experienced during a ride.
Submit a ticket for issues experienced during a ride.
For additional assistance, contact Hitchhyke Support through the app or website.