If a passenger leaves something in your vehicle, Hitchhyke will handle communication between you and the passenger.

How Lost Item Communication Works

• Passengers will not contact you directly.
• If Hitchhyke contacts you via SMS, email or app notification, follow the provided instructions to confirm whether you found the lost item.

Reporting a Found Item

If you find an item left in your vehicle, report it through the app:

1. Open the Hitchhyke Driver app.
2. Tap 'My Trips' in the menu.
3. Select the relevant trip.
4. Tap 'Report an Issue' and provide details about the lost item.

Submit a ticket for issues experienced during a ride.

Submit a ticket for issues experienced during a ride.

Once you submit your report, Hitchhyke will notify the passenger and arrange retrieval.

No Direct Contact With Passengers

• Drivers cannot contact the passenger directly.
• All communication is handled by Hitchhyke Support to facilitate safe and organized item recovery.

For additional assistance, contact Hitchhyke Support through the app or website.