Hyke-jacking is when a passenger unintentionally gets into the wrong Hitchhyke car—this often happens in crowded areas like movie theaters or events.
How to Prevent Hyke-Jacking
To avoid picking up the wrong passenger, follow these steps:
- Verify the Ride Code
- Each ride generates a unique ride code, which is provided only to the passenger.
- The passenger must give the correct ride code to the driver before the ride can begin.
- The trip will not start without the correct code, ensuring nearly zero chance of the wrong person taking the ride.
- Confirm the Passenger’s Name Before They Get in the Car
- Instead of asking, “Are you ____?”, say “What’s your name?”
- Make sure their answer matches the name displayed in your app.
- Ensure They Requested a Ride
- If a rider enters your car but has no ride request, politely ask them to request a Hitchhyke ride of their own.
By following these guidelines, you can ensure a safe and smooth experience for both yourself and your passengers.